Every Sugar Defender order is backed by a 60-day money-back guarantee.
Every Sugar Defender purchase is backed by a 60-day money-back guarantee from the date of original purchase. If for any reason you are not completely satisfied with the product, you may request a full refund of the purchase price (minus shipping and handling) within 60 days.
The guarantee applies to all Sugar Defender packages purchased through the official sales funnel. You may return:
This generous policy exists because we want you to actually try the product, not just sit on it.
To start a refund request, contact our customer support team by email or phone within 60 days of your original order date:
Email: support@sugardefender.com
Phone: +1-866-994-8188
Include your order number (found in your purchase confirmation email) and the reason for your refund request. Our team will respond within 24 business hours with a return authorization number and the return shipping address.
Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit. Once your return is received and inspected at our fulfillment center, we will process your refund.
Refunds are processed by ClickBank, the retailer of record for your purchase. After your return is received, the refund will appear on your original payment method within 5 to 10 business days, depending on your bank or credit card company. You will receive an email confirmation when the refund is issued.
You will receive a full refund of the product price you paid. Shipping and handling charges from your original order are non-refundable, in line with standard e-commerce practice. International customs duties, taxes, or import fees are also non-refundable.
We do not currently offer direct exchanges. If you wish to switch packages, please return your original order for a refund and place a new order separately.
If your order arrives damaged or defective, contact us within 7 days of delivery. We will replace the affected bottles at no cost to you and arrange return of the damaged product.
Unfortunately, we cannot process refunds for orders placed more than 60 days ago. The 60-day window starts on the original date of purchase, not the date of delivery. We chose 60 days specifically because it provides ample time for you to try Sugar Defender, see how your body responds, and make an informed decision about whether to continue.
If you have any questions about this Refund Policy, please reach out to our customer service team:
Email: support@sugardefender.com
Phone: +1-866-994-8188
